Frequently Asked Questions

Do you offer refunds or exchanges?

We do not offer refunds or exchanges. We encourage you to carefully review the product descriptions and images before making a purchase to ensure you are completely satisfied with your selection. 

Do you ship internationally?

We currently do not, but please reach out to us and we might be able to arrange shipping.

How can I track my order?

Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the status of your shipment.

Are your products authentically vintage and antique?

Yes, all our products are authentic antiques and vintage, carefully curated to ensure they embody the timeless elegance and artistry of their time period. We take pride in offering only genuine pieces that reflect the rich history of their craftsmanship.

How can I care for my vintage pieces?

To maintain the beauty of your pieces, we recommend gentle cleaning with a soft, damp cloth. Avoid harsh chemicals and abrasive materials to preserve the intricate details and finish.

Do you offer gift wrapping or custom notes?

Yes, let us know if you'd like either by emailing info@isca-objects with your order number and we can typically accommodate your request. 

Why is shipping so expensive?

We understand that shipping costs can feel high, and we truly appreciate your understanding. Shipping rates are set by carriers and have increased industry-wide, but we’re always working with our partners to find better rates and reduce costs for our customers whenever possible.